Terms of Service
May 1, 2026
Article 1 (Overview of the Service)
These Terms of Service ("Terms") govern the use of PRING ("the Service"), a kintone report generation plugin provided by TechJapan LLC ("the Company"). The Service is a SaaS platform that generates reports using your Excel templates and kintone record data. By using the Service, you agree to be bound by all provisions of these Terms.
Article 2 (Account Registration)
You must provide accurate and up-to-date information when registering for the Service. One license is required per kintone domain. If your registration information changes, you must update it promptly. You are responsible for safeguarding your account credentials. If you become aware of any unauthorized use of your account, you must notify us immediately.
Article 3 (Free Trial)
The Service offers a 7-day free trial period. During the trial period, you may use all features of the Service at no cost. If you cancel during the trial period, no charges will be incurred. Upon expiration of the trial period, your account will automatically transition to a paid plan.
Article 4 (Fees and Payment)
The Service is priced at ¥30,000/month (excl. tax) or ¥300,000/year (excl. tax), with no additional charges based on user count or output volume. Payments are processed through Stripe. Monthly plans auto-renew each month; annual plans auto-renew at the end of the contract period. Schedule slots beyond the first 5 incur an additional charge of ¥1,000/month per 5 slots. Email sends exceeding 5,000 per month incur an additional charge of ¥3,000 per 5,000 sends.
Article 5 (Cancellation and Refunds)
Monthly plans may be cancelled at any time before the next renewal date. After cancellation, you may continue to use the Service until the end of the current billing period. Annual plans are generally non-refundable for mid-term cancellations. You may opt out of automatic renewal at the end of the contract period. In the event of a material failure to deliver the Service due to the Company's gross negligence, refunds may be provided on a reasonable basis.
Article 6 (Prohibited Conduct)
You shall not engage in any of the following activities while using the Service: - Unauthorized use, reverse engineering, or resale of the Service - Actions that place excessive load on the Service infrastructure (such as automated mass requests) - Actions that interfere with other users or infringe upon the rights of the Company or third parties - Registering false information or violating applicable laws and regulations The Company reserves the right to suspend or terminate your account without prior notice if prohibited conduct is identified.
Article 7 (Intellectual Property)
All intellectual property rights related to the Service (including software, design, and documentation) belong to the Company. You retain all rights to the Excel templates and kintone data you upload. The Company will use your templates and data only to the extent necessary to provide the Service.
Article 8 (Limitation of Liability)
The Company makes no warranties, express or implied, regarding the completeness, accuracy, reliability, or fitness for a particular purpose of the Service. The Company shall not be liable for any damages arising from the use or inability to use the Service, except in cases of willful misconduct or gross negligence on the part of the Company. In the event the Company is held liable, the maximum amount of compensation shall be limited to the Service fees paid by you for the month in which the damage occurred. The Company shall not be liable for damages caused by force majeure, including natural disasters, communication failures, or outages of third-party services.
Article 9 (Service Availability)
The Company endeavors to operate the Service reliably but does not guarantee 100% availability. The Service may be temporarily suspended for system maintenance, updates, or other unavoidable reasons. For planned maintenance, we will provide advance notice through the website or email.
Article 10 (Governing Law and Jurisdiction)
These Terms shall be governed by and construed in accordance with the laws of Japan. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.
Article 11 (Changes to These Terms)
The Company may amend these Terms as necessary. For material changes, we will notify you at least 30 days before the effective date of the change through appropriate means, such as the Service website or email. Your continued use of the Service after such changes take effect constitutes your acceptance of the amended Terms.
Article 12 (Contact Us)
If you have any questions about these Terms, please contact us at: TechJapan LLC Website: https://www.tech-japan.jp/ Email: info@tech-japan.jp