Terms of Service

October 28, 2026

Article 1 (Overview of the Service)

These Terms of Service ("Terms") govern the use of PRING ("the Service"), a kintone report generation plugin provided by TechJapan LLC ("the Company"). The Service is a SaaS platform that generates reports using your Excel templates and kintone record data. By using the Service, you agree to be bound by all provisions of these Terms.

Article 2 (Account Registration)

You must provide accurate and up-to-date information when registering for the Service. One license is required per kintone domain. If your registration information changes, you must update it promptly. You are responsible for safeguarding your account credentials. If you become aware of any unauthorized use of your account, you must notify us immediately.

Article 3 (Free Trial)

The Service offers a 7-day free trial (once per kintone domain). During the trial period, you may use the Service without registering a credit card. When the trial period ends, report output stops; your account does not transition to a paid plan automatically. To continue using the Service, subscribe to a paid plan.

Article 4 (Fees and Payment)

Monthly fees (excl. tax) are: Lite $60 (20,000 pages/month included), Standard $120 (50,000 pages/month included), Pro $240 (100,000 pages/month included). There are no additional charges based on user count. Customers in Japan are billed in Japanese yen (JPY), customers in Thailand in Thai baht (THB), and international customers in US dollars (USD). The amounts in this Article are in US dollars. Prices in currencies other than yen (US dollars and Thai baht) are reviewed every quarter and may change from the next renewal. Output beyond the included pages is billed in blocks of 10,000 pages at $40 (excl. tax) per block, charged automatically to the registered payment method. Additional blocks are capped at 5 per calendar month; once the cap is reached, new output is suspended for the rest of the month. Pages are counted per PDF page; for Excel (xlsx), as the estimated number of printed pages calculated from the print area (or the used range if none is set), paper size, orientation, margins and scaling; and one per file for other formats, per calendar month (JST). Scheduled outputs and email attachments are counted the same way. Scheduled outputs beyond the number included in your plan incur $8/month (excl. tax) per 5 schedules. While the optional Audit Log Copy ("監査ログの控え (当社保管)", Article 13) is turned on, a fee of $8 per GB per month (excl. tax) applies in addition to the plan fee. The stored size is rounded up to whole GB, and at least 1 GB is billed while the option is on. You may choose monthly or annual billing. Annual billing is a fixed yearly fee, about 10% less than 12 monthly payments (Lite $650, Standard $1,300, Pro $2,600, all excl. tax), paid for 12 months at once. Included pages are counted per month even on annual billing. For customers who contract with us directly, payment is by credit card. Payments are processed through Stripe and renew monthly (monthly billing) or every 12 months (annual billing).

Article 5 (Cancellation and Refunds)

You may cancel at any time before the next renewal date. After cancellation, you may continue to use the Service until the end of the current billing period. Fees already paid are generally non-refundable for mid-period cancellations. In the event of a material failure to deliver the Service due to the Company's gross negligence, refunds may be provided on a reasonable basis. Data that PRING holds for the customer (templates, seal images, fonts, settings and, if you have turned on the option in Article 13, the audit history copy) is deleted 30 days after cancellation is complete. If payment cannot be confirmed, it is deleted 15 days after the service is stopped. Report data itself is not stored on the Service's servers.

Article 6 (Prohibited Conduct)

You shall not engage in any of the following activities while using the Service: - Unauthorized use, reverse engineering, or resale of the Service - Actions that place excessive load on the Service infrastructure (such as automated mass requests) - Actions that interfere with other users or infringe upon the rights of the Company or third parties - Registering false information or violating applicable laws and regulations The Company reserves the right to suspend or terminate your account without prior notice if prohibited conduct is identified.

Article 7 (Intellectual Property)

All intellectual property rights related to the Service (including software, design, and documentation) belong to the Company. You retain all rights to the Excel templates and kintone data you upload. The Company will use your templates and data only to the extent necessary to provide the Service.

Article 8 (Fonts You Register)

If you register font files with the Service, you are responsible for securing from the rights holder any license required for the Company to use the font on its servers and in the documents it generates, including embedding in PDF files. Fonts bundled with operating systems or Office products (for example, MS Gothic or Yu Gothic) are generally not licensed for server use; do not register them. If a rights holder raises a claim, the Company may remove the font concerned without prior notice. Registered fonts are used only to generate documents for your tenant and are not provided to any third party.

Article 9 (Limitation of Liability)

The Company makes no warranties, express or implied, regarding the completeness, accuracy, reliability, or fitness for a particular purpose of the Service. The Company shall not be liable for any damages arising from the use or inability to use the Service, except in cases of willful misconduct or gross negligence on the part of the Company. In the event the Company is held liable, the maximum amount of compensation shall be limited to the Service fees paid by you for the month in which the damage occurred. The Company shall not be liable for damages caused by force majeure, including natural disasters, communication failures, or outages of third-party services.

Article 10 (Service Availability)

The Company endeavors to operate the Service reliably but does not guarantee 100% availability. The Service may be temporarily suspended for system maintenance, updates, or other unavoidable reasons. For scheduled maintenance, we will provide advance notice through the website or email.

Article 11 (Governing Law and Jurisdiction)

These Terms shall be governed by and construed in accordance with the laws of Japan. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.

Article 12 (Changes to These Terms)

The Company may amend these Terms as necessary. For material changes, we will notify you at least 30 days before the effective date of the change through appropriate means, such as the Service website or email. Your continued use of the Service after such changes take effect constitutes your acceptance of the amended Terms.

Article 13 (Audit Log Copy Option)

The Service includes an optional paid feature, the Audit Log Copy (shown on the settings screen as "監査ログの控え (当社保管)"). The Company provides it only if you turn it on in the plugin settings. It cannot be turned on during the free trial. The fee is set out in Article 4. While the option is on, the Company stores on the Service's servers a copy of the history of the same events that are recorded in the audit log (file log) in your kintone. The Company stores only the history items (such as the type of operation, date and time, file name, SHA-256, version, the ID and name of the source app, record number, field, document number, the operator's login name and display name, and a summary of the change). These items are stored as they are, without masking or hashing. The Company does not store document files or record contents. It does not store business partners or amounts either. The Company stores the copy separately for each customer. Only that customer and the Company's operations (support) staff can retrieve it, and each retrieval is recorded. The history is recorded in a hash chain so that a gap or an edit can be found when it is checked. You can download the stored history in CSV, JSONL or manifest format and compare it with the file log in your kintone. Storage starts from the moment you turn the option on. Earlier events are not copied retroactively. If you turn the option off, new history is no longer stored. The history already stored can be downloaded for 30 days after you turn the option off, and is deleted after that. If you cancel the Service, the history is deleted as provided in Article 5: 30 days after cancellation is complete, or 15 days after the service is stopped if payment cannot be confirmed. If you need to keep the history for longer, download it yourself before it is deleted and keep it on your side.

Article 14 (Contact Us)

If you have any questions about these Terms, please contact us at: TechJapan LLC Website: https://www.tech-japan.jp/ Email: info@tech-japan.jp

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